Ballcor Pty Ltd trading as Footcare Shoes, ABN 57 635 059 915 is committed to protecting your personal information. This Privacy Policy applies to products and services offered by us, and by using our services you agree and consent to the collection, use and disclosure of your information in connection with providing you our services.
What we collect
- Contact name and details
- Payment and transaction information including type, bank and credit card details
- Delivery address or collection details
- Your location details through your smart phone or device
- transaction, product, services and activity details of purchases, preferences and interactions
- Details of your communications and interactions with us
- Date of Birth (if provided)
How we collect
When you visit our Footcare Shoes store or when you use or visit the footcareshoes.com.au website and social media platform.
- make a purchase or place an order
- set up a Footcare Shoes account online or in store
- transact including making a non‐cash payment, or request a service where we collect Personal Information such as pre-orders, lay-by.
- enter a competition or complete a survey
- send us an enquiry or provide us with feedback
- participate in a promotion, competition, or survey
- when you join our mailing list
- post a review, rating or comment on our website or social media page
How we use the data
All personal information collected may be used internally within Footcare Shoes to:
- deliver your online order
- provide you with an update of the delivery of your product ordered from our online store
- provide you with relevant product information
- marketing purposes
- If you subscribe to our newsletter, you will receive updates about products and promotions from us. You can unsubscribe at any time by clicking on the unsubscribe link on our newsletter or contact us.
Data Retention
When you place an order in store or through our website, we will maintain your order information for our records until you ask us to delete this information.
Changes
We reserve the rights to update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to enquire further, please contact us by e-mail at admin@footcareshoes.com.au or by mail using the details provided below:
Footcare Shoes, 93 York Street, LAUNCESTON TAS 7250