Functional footwear is revamped in Klouds Jordyn!
The wide, rubber foam outsole provides you with exceptional shock absorption and grip with every step, plus the reinforced heel counter and built in heel grip provide extra alignment and support. Jordyn's bamboo lining and stretch material panel work to regulate the integral footwear temperature and mould around uncomfortable or problematic areas like hammer toes. Jordyn is equipped with Klouds' signature Arch Comfort Zone Insole, which provides the wearer with heel-to-toe shock absorption and arch support, or you can swap it out for a custom orthotic if desired. Say goodbye to foot pain! Jordyn is your new everyday companion - you'll be reaching for these each morning to pair with your jeans or trousers.
Benefits:
- Klouds Arch Comfort Zone insole is packed with heel-to-toe cushioning and the raised arch supports your foot and distributes your bodyweight evenly across the plantar surface.
- Adjustable instep strap can be used for easy entry into the shoe, plus quick fit adjustments on the go.
- Premium leather uppers are soft against your feet and mould quickly for a tailored fit, while the bamboo lining is gentle against skin, working to wick away moisture and keep your feet a comfortable temperature.
- Removable insole can be exchanged for a custom orthotic or insert of your choice - perfect for those with orthotics!
- Patterned rubber foam outsole gives grip on a variety of surfaces and superior shock absorption.
- Stretch material upper panel is gentle against problem areas like hammer toes.
- Broad, square toe box allows your forefoot and toes to spread comfortably in the shoe, reducing cramping.
- Designed in Australia.
All orders are shipped via Australia Post.
Footcare Shoes does not deliver outside of Australia.
Delivery charges are non-refundable unless the order contained faulty items.
After you have placed your order on our website, we will organise for your order to be dispatched as soon as possible. For orders made on weekends, public holidays and / or Sale periods please allow an extra 1-2 business days for dispatch.
As soon as we have picked and packed your order, you will receive an email from us advising you that your order is ready to be dispatched. You will receive a second email with your tracking number by Australia Post as soon as your order was dispatched.
Please note: If your order includes multiple items, you may receive more than one tracking number and your items may be delivered separately.
Sale Items
Please choose your items CAREFULLY as sale items are EXCLUDED FROM RETURNS unless faulty. You are still covered by Australian Consumer Law in the event of a FAULTY item only.
Full Priced Items
We offer a 7 day refund or exchange on your purchase, with the following conditions:
The item you return or exchange must be:
- purchased within the last 7 days (you'll need your receipt of purchase);
- in original condition;
- unworn, undamaged and unmarked;
- in the original box (as we can't sell them to someone else without the box)
We do not accept returns after 7 days from the date of purchase. You MUST have contacted Footcare Shoes via phone, email or contact form within 7 days of purchase.
Please note that returned shoes remain the responsibility of the customer and are returned at the customer’s expense. We strongly advise to return your item via a trackable parcel as we do not take any responsibilities for any lost parcels. Please contact directly your Delivery Partner should you experience any delays in the delivery of your return.
* Return postage costs are the responsibility of the customer and not Footcare Shoes.
Faulty / Incorrect Style
As part of our standard procedure, each order undergoes a quality check before sending the style out to you. However, should you receive a faulty or incorrect order please contact us immediately so we can resolve the issue (either by replacement or refund). Please visit our Contact Us page here.
Receiving a Refund
Refunds are processed using the original method of payment at the time of purchase within 1-2 working days of receiving the goods at the designated return address.
You will receive an email immediately after a refund has been processed. However, it may take several days for your refund to be processed depending on your financial institution.
Australian Consumer Law
NOTE: You are covered by Australian Consumer Law if the product is deemed as faulty - we will either repair or replace the product for you.
It's important to know that 'change of mind' is NOT automatically covered by Australian Consumer Law - a business is able to set their own policy in this regard.
You can read more on the ACCC website here.